Restoration Professionals Use Rapid Extraction and Drying on Tallahassee Water Damage.

3/13/2023 (Permalink)

The SERVPRO team in North Leon County prepares to service another water damage in Tallahassee.

Rely on SERVPRO to Mitigate Water Damage with Rapid Extraction and Drying

Water damage is one the most severe events in a home or organization. SERVPRO has a highly trained team in water removal and damage restoration for both commercial and residential water losses. The working team follows the best practices of the Institute of Inspection Cleaning and Restoration Certification IICRC, and they are certified to have exceeded the expected industry demands.

The source of the water is not a problem to the team since there is cutting edge equipment handled by qualified technicians to perform the required tasks without delay. Our company has an excellent reputation for water removal and handling damage events in the Tallahassee area. When water affects a property, not to worry, our teams are well trained for any level of water removal and cleanup. Using the water extraction machines, SERVPRO team members can dry property fast and offer documentation to validate when the drying process has reached the desired moisture content level of the building materials and possessions.

The office staff, managers, and technicians all have knowledge of repair and restoration. The SERVPRO team has added the advantage of many years of working experience hence developing much confidence to handle various situations. The expert understanding of removing water helps to extract water quickly, detect moisture in a hidden area and ensure a thoroughly clean and dry home. Water damage is unique in different areas, therefore, requiring different techniques in removal and restoration, but the procedure is similar.

SERVPRO is locally owned and operated and is ready and near to help, the main aim being to make the surrounding areas including FAU free from the effects of unwanted water. The strategic position of the company plays a significant role to access many areas immediately either during the day or night. The primary goal is to return the damaged areas to its preloss condition, "Like it never even happened."

SERVPRO of North Leon County is a quick emergency response team ready to serve you at any time of the day. Contact us 24/7 by calling (850) 536-6599 in Tallahassee, FSU, and Centerville.

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What Fire Damage Looks Like, and What SERVPRO Experts Can Do to Restore Your Property.

3/1/2023 (Permalink)

SERVPRO of North Leon County is brought in to restore fire damage in Tallahassee structure.

SERVPRO of North Leon County can clean up damage from smoke and soot in your Tallahassee home.

Smoke is a mixture of gases and small particles. The small particles are also called ash, and they include soot.

Soot is the collection of particles left from incomplete burning of products that contain carbon. These products include wood and coal.

Smoke and soot do not destroy materials the way fire does. They leave behind greasy films and have an unpleasant odor.

Smoke moves from warmer areas to cooler areas. You will find smoke and soot damage on the ceiling above where the fire started, but you will find the damage in other places. SERVPRO of North Leon County looks for damage in/on:

• Outside walls and windows: Even if the fire was in the center of the room, smoke travels to the cooler areas.
• Closed-off spaces: Smoke and soot settle in cooler areas, including dresser drawers, closed closets, and wall cavities.
• Air ducts: smoke and soot travel throughout the house
• Drapes and blinds. The drapes and blinds are cooler than other parts of the house. During a fire, the areas behind the drapes and blinds are cooler than the rest of the room. Remember that smoke travels to the cooler areas, leaving behind smoke and soot.

Our fire damage restoration experts investigate these areas to get a good idea of what kind of damage is in the building.

Water Damage From Toilet Overflow in Tallahassee Homes.

2/22/2023 (Permalink)

Toilet overflow caused severe damage in Tallahassee home.

We have seen water damages of all kinds. One, the family had a little one who loved the flush the toilet. He/she loved it so much they flushed and flushed and continued to do so until it caused the toilet to start overflowing. Causing the water to overflow onto the tile, out the bathroom, through the floor to the downstairs ceiling and floor.

When our technicians arrive to a job, they introduce themselves, evaluate the entire damage and scene. Then they explain the next steps, and what needs to be done for that first day. We do our best to treat and set equipment the first day to control the temperature and environment as soon as possible to avoid any mold or further damage.

We understand that things happen, and it is not always in our control. Toilets can be fun and fascinating to little ones. We understand this was not the plan for you and your household. Our staff and technicians do their absolute best to walk you through the process and communicate the best they can. Remember SERVPRO of North Leon County is available 365 days a year, 24 hours a day. We are trained and ready to help you through your water damage today.

IICRC Qualification Is Part Of Our Commitment To The Community

10/5/2022 (Permalink)

SERVPRO is an IICRC Firm in Tallahassee

SERVPRO of North Leon County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Condensation from your HVAC Can Cause Water Damage that SERVPRO Experts Can Fix

10/4/2022 (Permalink)

Tallahassee home has our team come provide dry out from ac unit damage.

Summer is over, but we aren’t fully into cold temperatures yet in Florida. During the warmer months, you have most likely been running your HVAC more than ever to keep it cool in your home or business. As the result, your HVAC creates plenty of condensation. That water needs somewhere to go, and it’s easy for those lines to become clogged quickly. This can cause your emergency line to either break or your drop pan to overfill. So what are you supposed to do if this happens and causes water damage?

• First, call your HVAC company to service your unit. We have many great providers that we work with regularly and are always willing to call for you as well. This is probably the easiest and most efficient method, however you will have to pay for the service.
• Make sure you check your primary condensation line is slowly dripping water when your HVAC is on. This is usually located near the ground outside the home located in an  area of high foot traffic.
• If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door.
• If the primary, or both lines are not dripping while the unit is on, that means there is blockage. Find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
• Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged you may need to replace it.

If you have experienced issues with water damage due to your HVAC leaking, call our SERVPRO experts today.

SERVPRO Knows The Value of Water and the Danger of Water Too!

10/4/2022 (Permalink)

Team has to rally after an extremely wet rain week causes extensive damage to our area residents.

Water, is a source of life and refreshment, but can also be devastating!  We all need water to survive, and in fact our bodies are made of mostly water, but when water is present in the wrong circumstances it can mean loss of life or property.  SERVPRO of North Leon County deals with the later on a daily basis- taking on the tough water moments so you can enjoy the satisfying ones!

During recent months, excessive rain was experienced in our area, so our team was called into action.  Now, our normal method of operation is to kick into action, but this rain event put us into high gear!  Everyone on the SERVPRO team was on high alert and ready to help our community with the water overage experienced by all.  It should be noted that at the start of this weather alert we were also called out to a very large sewage loss, which only added to the stress of the situation.

Calls were pouring in and the team was at capacity. Through level-headed composure, we were able to stay calm and wait. True to our belief systems, eventually something wonderful happened!  The team, with the direction of our fearless leader, dug deep and made it happen.  Everyone was filled with the true spirit of teamwork!!  Office staff were now field staff, field staff were happily working over-time and what we like to call the “Green Dream Team” was taking it all in stride. We even received a little help from our sister location SERVPRO of Central Tallahassee. We were taking care of our customers and in the end, that’s what is important to our team!

Today, it's still wet outside, but rest assured that our team is out there helping our community get dry and keeping water in the best place possible, their drinking glasses.

Water Damage Detection Requires Proper Tools- SERVPRO Has The Best of The Best to SERV You With!

9/1/2022 (Permalink)

Team in North Leon County houses endless water restoration tools that help our experts detect damage before it gets worse.

Most water damage can be identified pretty quickly, as it destroys structure and all that is in them right before your eyes.

Still, it’s the water you don’t see that can be equally detrimental to your most valued spaces and things.

Even the smallest  water damaged areas have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly restoration in the future  is to handle every water problem as a real threat to your residential home or commercial property. Our Tallahassee team has the professional equipment, highly-trained staff and proven experience to detect and dry hidden water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Our crew will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools we use can you to detect and find hidden moisture:

• Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
• Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Bay County can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and deodorized.
• Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

It’s most important that you know our team has the training and equipment to make it “Like it never even happened.” Call SERVPRO of North Leon County today at (850) 536-6599.

SERVPRO Shares Homemade Cleaning Solutions For Savings in Emergency Service Needs and Cleaning Supplies.

9/1/2022 (Permalink)

SERVPRO of North Leon County Connects with customers by helping make homemade cleaning supplies.

Our team at SERVPRO knows that helping our community with prevention and money-saving tips is what makes us truly the best SERVice providers in restoration. Making homemade cleaning supplies is a sure-fire way to “save” yourself from disasters in the future.

While there are several great green cleaning supply brands that are safe, healthy, and effective, some people like the option of going “full green” and making their cleaning supplies using simple ingredients. By making your own cleaning supplies, you know exactly what’s in the solution and can reduce waste. Not only will you help the environment, but you can also save money.

You might be surprised to learn what ingredients you can use to clean and which ones might already be sitting in your pantry.

The following are common ingredients that can be used to clean, either alone or with other ingredients:

• Lemon
• Baking soda
• White vinegar
• Cornstarch
• Eucalyptus oil
• Isopropyl alcohol
• Borax
• Citrus extracts
• Hydrogen peroxide
• Castille soap

Here are a few essential cleaning products you can make yourself:

Carpet Cleaner

If your carpet is a little smelly or just needs to be freshened up, simply sprinkle baking soda or corn starch onto the carpet and let it sink in for up to an hour. Then vacuum.

Air Freshener

You can easily make your own air freshener by boiling lavender or citrus extracts in water.

Window Cleaner

Forget common cleaning products that use ammonia. Make your own window cleaner by combining four cups of water to every one cup of vinegar. Add a couple of drops of essential oils for a pleasant smell.

Disinfectant

Behold the wonder of citrus! To disinfect, just use lemon juice. Lemon can even remove oil stains on laundry.

All Purpose Cleaner

Mix a quart of water with four tablespoons of baking soda for a quick and easy all purpose cleaner.

Furniture Polish

For every one cup of vegetable oil, mix in one teaspoon of lemon oil. Mix together and use a dry rag to make your furniture shine like new.

Grout Cleaner

Using a 50-50 mixture of water and white vinegar, clean your grout with a toothbrush. For more hard-to-budge dirt, mix baking soda with water to create a paste and scrub with a toothbrush.

Increase the Shine of Stainless Steel

Simply use olive oil on a dry cloth and buff to make your stainless steel appliances shine bright.

Rust Remover

Have a buildup of rust on a metal pan? Use salt and lime. Sprinkle salt onto the rust and add lime juice over the salt. Let sit for three hours and then use the lime rind to remove the mixture.

Whether you make or purchase your cleaning supplies, it is important you keep your space clean in order to create a defensive strategy against home health breakdowns. 

Fire Safety Tips Are Only As Good As The Tools They Require.

9/1/2022 (Permalink)

North Leon County teams seek to inform and educate the community on fire safety.

When it comes to prevention, we love to offer tips.  

Still, when dealing with structure fires, nothing is more important than the right TOOL.

It is widely known that having an in-date fire extinguisher on your property is imperative to fire safety, but did you know that there are different kinds of fire extinguishers, as well as a proper way in which to use one?  Keeping yourself, your family, and your property protected in the event of a structure fire is paramount, and the below information can help facilitate that process.

The most common questions we hear is, “What are the different kinds of fire extinguishers, and what is each used for?”

 The U.S. Fire Administration defines five primary types of fire extinguishers used to put out different kinds of fires

• used for ordinary material fires, such as wood, cloth, or paper.
• for use with combustible or flammable liquids like grease, gasoline, or oil.
• for use with electrical equipment like appliances and tools.
• for use with flammable metals.
• for use with animal oils, vegetable oils, and fats in cooking appliances.

Many fire extinguishers may also be multipurpose, in that they carry multiple letter definitions and can put out a variety of material fires.

The next most common question we hear is, “What is the proper way to use a fire extinguisher?”

The U.S. Fire Administration suggests the acronym “PASS” as a means of properly discharging a fire extinguisher:

     P - Pull the pin. Hold the extinguisher with the nozzle pointing away from you and      release the locking mechanism.

     A - Aim low. Point the extinguisher at the base      of the fire.

     S - Squeeze the lever slowly and evenly.

     S - Sweep the nozzle from side to side.

To keep yourself safe, it is important to use extreme caution within a fire damaged structure, and always follow the guidance of local fire authorities.  SERVPRO of North Leon County has years of experience helping customers both before and after a fire. If you have any questions, or need services, call our team today.

Ongoing Cleaning Can Help Keep Your Business Running Smoothly in the Wake of the Pandemic.

9/1/2022 (Permalink)

Certified Cleaned program executed by the North Leon County teams for businesses all over Tallahassee

Covid-19 brought elevated cleaning services to life. Today, local businesses continue to reap the rewards of our Certified SERVPRO Cleaned program.

Now that we have gotten everyone BACK to business, it’s important to us that we KEEP you in business.

For almost a full year, the expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we continue to offer businesses and commercial locations to address the continued sanitization methods we need to help people stay safe. Our proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Our team is standing by now and ongoing- ready to make sure you stay in the solution by way of our services.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.