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Fire & Water - Cleanup & Restoration

What to Do When Water Damage Strikes: Your Guide with SERVPRO®

12/27/2023 (Permalink)

Flooded garage with pooled water still visible Pooled water from flooding

Water damage can strike unexpectedly, causing chaos and stress for homeowners and businesses. Whether it's due to a burst pipe, flooding, or a leaking roof, the key to minimizing damage and getting back on track is knowing what steps to take. In this blog post, SERVPRO® provides a comprehensive guide on what to do when water damage affects your home or workplace and how our team can help you through the restoration process.

1. Ensure Safety First: The safety of you and your loved ones is paramount. If the water damage is extensive or poses electrical hazards, evacuate the affected area and turn off the power supply if it's safe to do so. Never enter standing water without professional assessment.

2. Contact SERVPRO® Immediately: As soon as it's safe to do so, contact SERVPRO®. Our 24/7 emergency response team is ready to assist you promptly. The faster you reach out to us, the sooner we can begin the restoration process.

3. Document the Damage: While waiting for our team to arrive, take photos and videos of the water damage for insurance purposes. This documentation can help with your claims process.

4. Shut Off the Water Source: If the water damage is caused by a burst pipe or a leaking appliance, shut off the water source to prevent further flooding and damage.

5. Move Valuables to Safety: If it's safe to do so, move valuable or sentimental items to a dry, safe location. This includes electronics, important documents, and personal belongings.

6. Avoid Walking on Wet Carpets: Walking on wet carpets can cause further damage and spread moisture. If possible, avoid walking on wet areas until SERVPRO® arrives.

7. Begin Drying Efforts: Use fans and dehumidifiers to help circulate air and begin the drying process. Do not use electrical appliances in areas affected by water damage without professional inspection.

8. Open Windows and Doors: If weather conditions permit, open windows and doors to promote ventilation and air circulation, aiding in drying.

9. Trust SERVPRO® for Restoration: Our team of experts will assess the extent of the water damage and develop a tailored restoration plan for your property. We use state-of-the-art equipment to extract water, thoroughly dry affected areas, and restore your home or workplace "Like it never even happened."

10. Insurance Assistance: SERVPRO® can work directly with your insurance company to streamline the claims process, providing the necessary documentation and information to facilitate a smooth restoration experience.

11. Preventative Measures: After restoration is complete, consider taking preventative measures, such as addressing the root cause of the water damage, like fixing leaks or improving drainage systems in your property.

Experiencing water damage can be overwhelming, but knowing what steps to take can make a significant difference in minimizing damage and stress. SERVPRO® is here to support you throughout the restoration process. Our skilled professionals have the knowledge, experience, and advanced equipment needed to restore your home or workplace to its pre-damage condition efficiently and effectively.

When water damage strikes, remember that SERVPRO® is just a phone call away, ready to provide the assistance and expertise you need to get back on your feet. Your safety and peace of mind are our top priorities.

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